Privacy policy

Harrow Pottery is an independent ceramics studio. This policy explains how information is handled when you browse the website, buy a piece, join the mailing list or book a workshop.

We may collect the details you provide, such as your name, email address, delivery information and the contents of an enquiry. Order and booking records may also include the items or sessions selected.

Information is used only where needed to respond to you, fulfil an order, manage a workshop booking, maintain the website, meet legal obligations or send updates you have requested.

The information supplied during checkout or booking is used to confirm, prepare and deliver your purchase or to administer your workshop place. Final fulfilment and booking processes should be reviewed before launch.

Payments may be processed by a secure third-party payment provider. Harrow Pottery does not intend to store complete payment-card details. The selected provider and its privacy terms should be added here before launch.

The website may use essential cookies and limited technical information to operate correctly, remember choices and understand general website use. A final cookie notice should reflect the services enabled on the live website.

Selected providers may support website hosting, payments, email, delivery or analytics. Only information needed for their service should be shared. A current provider list can be inserted here when confirmed.

Information should be retained only for as long as it is needed for the purpose collected, including any accounting, tax, consumer or legal requirements. Final retention periods should be confirmed before publication.

Depending on the law that applies, you may ask to access, correct, delete or restrict the use of your personal information, or object to certain uses. Contact the studio to make a request.

Studio news and kiln-opening emails are sent only where permission has been given. You can unsubscribe using the link in any marketing email or by contacting the studio.

Questions about this policy or personal information can be sent to hello@harrowpottery.co.uk. Add the appropriate legal contact details here before the policy is published.